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| Online services is a way for our customers to access their
account information, as well as place orders over the internet.
This service is free to all of our customers and can be accessed
24 hours a day! |
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| You must first obtain a User ID and Password by using our Online Registration Form.
Once you have successfully completed the registration process,
you will receive an account activation email. You may then enter your
User ID and Password in the box located on the left-hand side of the page. Once you have successfully logged
in, you will have access to all of our Online Services. |
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| To have your password emailed to you,
click here. Following this link,
you will be taken to a form requesting your User ID and
Registered Email Address. After completing the form, your password will be sent to you via email. If you have forgotten
your User ID or Email Address, you will need to call 1-800-732-2115 for assistance. |
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| When you place an order online, your personal and credit
card information is encrypted using SSL encryption technology before
being sent over the Internet. This makes it virtually impossible for your information to be stolen or intercepted while being transferred to
Seacoast Medical. You can read more about our security features in our
Privacy Policy. |
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| Our Terms & Conditions can be viewed on our Credit Application.
Click here to view the application.
*Acrobat Reader is required to view this document. Download it free at Adobe. |
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Once logged in there are several ways to search for products.
- Use the search box in the upper right-hand corner to quickly search for any product. Simply type in whatever you are looking for and click
Search. This method
of searching is the most general, allowing you to search
multiple fields at once. Every search using this
method returns results matched in the product name, item
number, NDC/Mfr Number, and/or manufacturer field.
- The Advanced Search Form provides you with a more flexible search. This form can be accessed by clicking
Search on the menu bar along the left-hand side. Here
you can narrow your results by searching by Formulary Type, Manufacturer,
Product Name, Item Number, or NDC/Mfr number.
- You may also search for products that you have ordered in the past. This method will display all the products you have previously ordered and may be accessed by clicking
Products you have ordered before on the menu bar along the left-hand side.
This method is particularly useful for products that are
frequently ordered, allowing you to easily replicate your
weekly, monthly, and/or yearly orders.
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| Before logging in, items may only be viewed by selecting
Online Services/Browse
Products from the menu bar. This method allows you to view an alphabetized list of our products but will only display a limited number of fields. |
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| Yes, you can search your sales history after logging in by clicking
Purchase History Reports located on the menu bar along
the left-hand side. You may display all invoices that have been created within the date range you
specify, or you may choose to search for a specific item, PO number, invoice, or even a backordered item.
When your results are displayed, click on an invoice/document
number to view the order in more detail. UPS tracking
numbers are only available for packages shipped within the last 10 days. |
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| Yes, a summary of your account balance can be viewed by clicking
Account Balance on the menu bar along the left-hand side
after you login.
From here you can view a detailed list of your outstanding balance by clicking
View Account Details, as well as view the details of each invoice. |
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| To help protect your account from unauthorized users, we have incorporated a feature that will automatically
log you off of our site after 30 minutes of inactivity. We still strongly encourage you to manually logoff and/or
close your browser window whenever leaving your computer unattended. |
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| Backordered items can be viewed two different ways.
The quickest method is to click on Backorders along the
left-hand side of the page which will display a list of all
items you have backordered. Your backorders can also be
viewed by using our Purchase History Reports.
Select from the purchase history form select Backorders, enter an item number or product name,
and then enter a date. For example, if you wish to see if
any items on your most recent order are on backorder, you would
leave both the Item # and Product Name fields
blank and enter the date of your order. To view all
current backorders, check the box labeled Show all backorders. |
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| Your internet account information may now be changed online. Click
Edit Account along the left-hand side after logging in.
Here you will be able to instantly change the Name appearing on
your Internet Account, User ID, Password, or Email Address.
We encourage you to keep your email address up-to-date, as this is where all Order Confirmations are sent. |
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| The Feedback Form is a way for you to communicate with us via email. Submitting your
questions/comments using this form allows us to route each
message to a qualified individual who can answer your questions
promptly and accurately. Simply fill out the form entering
your name, email address and account number (if applicable),
then select the subject that your question most closely fits. |
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| Our website is supported by Microsoft Internet Explorer 6.0 and Netscape 7.0 and higher.
If you are experiencing display problems, please update your web browser at
Updating your browser to latest version will not only enhance your web browser's functionality
allowing you to use our site, it will
also help to protect your computer against malicious websites by
implementing the latest security patches. |
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Our website utilizes JavaScript on several pages, and, therefore, requires that you allow these scripts to run.
Internet Explorer users can enable JavaScript by performing the
following steps:
- Select Tools from the menu.
- Select Internet Options....
- Click on the Security tab at the top of the Internet Options window.
- From the list of zones at the top of the Security options select the internet icon.
- Select the Custom Level button toward the bottom.
- In the new window that pops up, scroll down to the item that reads Active Scripting.
- Select the option marked Enable.
- Click on the Ok button at the bottom of the Security Settings window.
- Click on the Ok button at the bottom of the Internet Options window.
If you are using Netscape, you can verify that JavaScript is enabled using the following steps:
- Select Edit from the menu.
- Select Preferences....
- Click on the Advanced category.
- Check the box labeled Enable Java.
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